Course Introduction

Welcome to the Texas DPS 8-Hour Continuing Education Course for Security Managers and Owners.

This course is designed to meet the continuing education requirements established by the Texas Department of Public Safety (DPS) Private Security Bureau under TAC § 35.161 and Occupations Code Chapter 1702. It provides seven (7) hours of instruction in security-related subject matter and one (1) hour in ethics, with a focus on the responsibilities of managers and owners of licensed security companies.

The role of management in private security goes far beyond supervising guards. Owners and managers are legally and professionally accountable for compliance, officer conduct, and service quality. The decisions made at the management level directly affect client satisfaction, employee performance, and the company’s regulatory standing.

This course has been carefully structured to cover the most critical areas of responsibility, including:

• Professional Standards & Compliance
• Security Operations Oversight
• Emergency Procedures & Response Management
• Technology & Security Systems
• Legal Compliance & Liability
• Client Relations & Conflict Management
• Ethics & Organizational Integrity

Each section concludes with “Why It Matters” and “Summary” discussions, helping reinforce how the material applies to your role as a manager or owner.

Upon completing this program, you should be able to:

• Understand DPS compliance requirements for security businesses.
• Implement effective oversight of patrols, access control, and reporting.
• Develop emergency plans and ensure proper training and documentation.
• Supervise the use of security technology and protect against liability.
• Strengthen client relationships and ensure officers manage conflict professionally.
• Model and enforce ethical practices across your organization.

By completing this course, you will not only fulfill your state continuing education requirement but also strengthen your ability to lead a compliant, effective, and trustworthy security company. This course properly from the manager/owner’s perspective, in line with Texas DPS Private Security Bureau regulations (TAC § 35.161 & Ch. 1702).